Restaurant reviews are one of the most common types of online business reviews. Diners are not shy about posting their opinion of a restaurant’s cuisine and service.
Whether their experience was good or bad, restaurant customers will use websites like Google+, FourSquare and Yelp to document their opinions for anyone with WiFi connection to see. The restaurant review monitoring service from Top Review Tracking lets restaurant owners view all of these reviews on a personalized dashboard.
Restaurant customers can be very critical when it comes to their dining experience. If they have a good experience, they may leave a nice tip. If they have a bad experience, they may go online to let everyone know how they feel about a certain restaurant. Of course, one bad review shouldn’t tarnish the reputation of an entire restaurant. That’s why it’s so important to use review tracking tools from Top Review Tracking to manage the online reputation of restaurant, bars and coffee shops.
The Review Tracking Process
The restaurant review tracking service from Top Review Tracking searches all of the major review websites and displays any relevant reviews on the user dashboard at the Top Review Tracking website. Users can log in to the dashboard to see what kinds of reviews they are receiving and communicate with patrons to improve dining experiences in the future.
Users can see important information about the reviews such as the date they were posted and the website where they are located. The tracking software searches websites like Yelp, Urbanspoon and Zagat to find reviews of all kinds.