Monthly Archives: November 2014

What to Do When You Receive Negative Feedback

Every business experiences it at some point or another, regardless of their quality of customer service: negative feedback. However, when it comes to reputation management, you will have to take some type of action. Some tips for dealing with negative … Continue reading

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How to Track Reviews Online

If you have a business, chances are you have wondered how to track reviews online in order to determine what previous customers are saying. After all, these reviews can give you insight to how your brand is perceived, if it … Continue reading

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