Author Archives: Jeff Sherman
Important Information about Online Reputation Management
As a business owner, chances are there are a few comments or reviews posted online that a business would be better off without. However, the fact is that 100 percent customer satisfaction is one of those things that is almost … Continue reading
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What to Do When You Receive Negative Feedback
Every business experiences it at some point or another, regardless of their quality of customer service: negative feedback. However, when it comes to reputation management, you will have to take some type of action. Some tips for dealing with negative … Continue reading
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How to Track Reviews Online
If you have a business, chances are you have wondered how to track reviews online in order to determine what previous customers are saying. After all, these reviews can give you insight to how your brand is perceived, if it … Continue reading
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Why is it so Important to Monitor a Brand’s Online Reputation?
When it comes to a business or brand, investing time, money and effort into services that track your reputation is essential. The fact is, that there are very few people that will blindly hire a service or purchase a product … Continue reading
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Why Use a Reputation Management Program?
With the immense influence of social media and the internet, it is very easy nowadays for a consumer to spread any news and information quickly. For companies, this can be like a double-edged sword; good news and positive criticism can … Continue reading
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What Exactly are Reputation Services?
Reputation Management involves constant monitoring on the internet in order to improve a business’ brand and name in public forums, bury or remove negative information, correct mistaken information, take ownership of identity in search forums, and spot new information that … Continue reading
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Review Tracking Software: A modern business necessity
Do you remember the days when the best insight a website could provide about its visitors was a little tracking gizmo at the bottom of the web page? It was little rectangular counter, and website owners based their website’s success … Continue reading
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Tracking Online Complaints
The digital revolution has opened the global economy to small operations and aspiring entrepreneurs. Start ups such as Amazon and Facebook have been able to build empires, because clientele is now so readily accessible. Unfortunately, the digital revolution can also … Continue reading
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Small Businesses Can Benefit From Reputation Tracking As Well
The primary focus of many small businesses is to make sales happen and keep the cash flow going from month to month. This is critical during startup and while waiting for additional growth or investment to occur. However, the attention-focus … Continue reading
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Are Online Reviews Negatively Impacting Your Business?
Regardless of the industry that you are in, negative online reviews can impact your business and brand as whole. Therefore, it is absolutely critical that every business that thrives online be concerned with tracking, monitoring and managing online reviews through … Continue reading
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