4.95

5 stars (1203)
95.0%
4 stars (63)
5.0%
3 stars (0)
0.0%
2 stars (0)
0.0%
1 star (0)
0.0%

Carson Cars

Auto Dealership

13806 Washington 99
Lynnwood , WA 98087
425-697-6969

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alnum
02/18/11 Review By- On Google

I went to Carson Cars because of an ad I saw in craigslist. I had never been to them before this. I've never had such a good experience with a car dealer. I was in on a Sunday at about 11am and was on the freeway driving home in my new car at 1pm. So looking around the lot, test driving, getting financing, etc took a total of 2 hours. My salesman was Tory and he was very nice and professional and made sure we took the car out for a long test drive that included freeway, hills, a bumping road with dips, etc (all at his request!). When I looked under the car after the test drive to look for leaks, damage, etc, he got down on his knees as well and pointed out things he saw. More than willing to point out the good and the bad. I was waiting for my tax return which was going to be enough to buy the car outright, but didn't want to wait due to my old car not being very comfortable in my 80 mile a day commute. So I asked about financing (I have bad credit right now) and it took almost no time and Tory came back with two options and one of them was for NO INTEREST! WOW. I had just bought a car for my wife about a month earlier from another dealer (didn't even know about Carson's at the time) and took 2 days to get financed and I had to provide a copy of the deed of my house, get interviewed by the finance company, etc. None of that here. On top of that, they provided a computer so I could login to get bank report, phone bill, proof of insurance, etc. Once everything was final, Tory took a picture of my daughter and I next to the car and sent me a calendar that was made with the photo, as well as some free gifts like oil changes, etc. Lastly, while test driving, a "check air suspension" light came on. But when we got back, we tried a couple more times and it didn't come back on. We thought it was just a glitch and I bought the car. Tory had told me while I was there that if I ever needed any parts for the car, email him and he'll check to see if he can get parts cheaper through their auto shop (Carson Cars has a full auto shop a couple blocks away). Anyways, I got home and the next day the light came on permanently. Ends up the air suspension had a problem. I researched online and its common and a common fix was to replace the air suspension with a normal spring suspension. So I found the best price on a conversion kit online and emailed Tory to ask if he could find them cheaper. He replied saying no, but he talked to his manager and was approved to write me a check for the cost of the conversion kit!!! I didn't even ask them to pay for it! Now that is service. I'm a customer for life. Oh, and the car I bought? A 1996 $3000 car. I'm surprised big time by the level of service for even an older low cost car (this price is about what private parties are selling this car for on craigslist). Other than the springs, the car has been perfect so far!

alnum
12/01/10 Review By- On Google

I called this office about a car I saw listed on Craigslist, and the salesperson I spoke with was extremely honest and told me he would not sell me that car because the engine required too much work. He was honest, candid, and very nice... I really wish he had a wagon in my price range because I'd love to buy a car from someone this honest.

alnum
Excellent customer service
08/24/20 Review By-

Tristan was very helpful with helping me look for my car to be. I did not feel rushed or pressured into looking at cars that weren’t in my interest. Very professional! Thank you so much!

alnum
Ashlie
06/25/21 Review By-

Ashlie was very helpful and made getting a Car easy.

alnum
Ashlie
06/25/21 Review By-

Ashlie was very helpful and made getting a Car easy.

alnum
Thanks, Jack!
12/19/21 Review By-

Loved working with Jack! He was quite talkative and seemed a little distracts me at times, but we so enjoyed our experience. We could have kept looking as we weren’t I. A rush, but he gave us a fair deal and we really liked the dealership and sales staff. Would buy here again.

alnum
Carson car
04/18/22 Review By-

Jack was awesome.He works hard for his customers and make sure you get what you however bad your credit is.We were in a situation and need a car asap.he was able to work with us and am great full for that.May God bless you

alnum
Carson cars
04/18/22 Review By-

Big up to Carlos.He’s such a gentleman.I appreciate his hard work to make sure we were satisfied with our car selection.Gracias Amigo

alnum
Carson cars
04/18/22 Review By-

Big up to Carlos.He’s such a gentleman.I appreciate his hard work to make sure we were satisfied with our car selection.Gracias Amigo

alnum
Carson cars
04/18/22 Review By-

Big up to Carlos.He’s such a gentleman.I appreciate his hard work to make sure we were satisfied with our car selection.Gracias Amigo