Professional, timely, and knowledgeable. Would highly recommend.
Super friendly guys. Answered all my questions thoroughly. Even though the final verdict was not what I wanted to hear, I'll use the again!
Prompt and professional, highly recommend!
they arrived at the promised time, and provided excellent service by pumping my septic tanks! The task was performed quickly, and they inspected all of the components in my complex system.
The crew was a pleasure to work with. Would suggest to friends and family
Very patient with our questions. From the Office Linda to the field. I highly recommend Kale and Superior Septic
From the initial call to Superior, they were very professional and explained the process for the service in detail. They were forthcoming with pricing and billing. They were prompt with scheduling and Kale was onsite as expected and did a thorough job. The diagnosis came right after the visit - in writing, it was clear, again thorough , and no fear mongering. No exaggeration and they were fair and direct on the status of our septic tank and even our drain field. It was actually my (the wife’s) decision to get Superior’s second opinion after an unprofessional experience with another company that made me feel uneasy with unprofessionalism, fast talk, and padded charges with no paperwork, just a receipt of what they charged on my card, until my husband made the follow up calls. We had to pay again for the inspection but i did not want to work with the other company who made me feel I was being taken advantage of. Superior saved the day. We highly recommend this company!!!
Kale and Alan were cool to work with. They cleaned and inspected our system and gave us a Septic 101 class on how to keep our system problem free. I would definitely use them in the future. The company’s setup at the Evergreen Home Show set everything up. Terry Matsumura
