While browsing the internet, you have likely seen sites like FaceBook or Yelp. These customer review sites are available for anyone and everyone to give their commentary about their experiences with a business. Your review is posted for others who may be interested in the same product or service. This is where the advisability of review trackers comes in.
Posting a review on a company website is common, but so are hundreds of others like the Better Business Bureau (BBB), Google Places, and Angi, among others. Social media is also a popular outlet for customer reviews, as are blog posts.
Since the potential exists for all types of comments to be delivered about your company, it is wise to keep track of everything that is said, both positive and negative. This is an excellent way to maintain your good name and address dissatisfied customers’ concerns. Checking each and every comment on every single online forum can take hours each day. Do you have that kind of time to spend? Likely, not. This is where review trackers are very handy.
Top Review Tracking can be a valuable asset in this area. In a single online dashboard, you can see all posts about you and your company. What you decide to do about the feedback is up to you. For a no-obligation FREE trial of review trackers, sign up today. Questions? Get in touch with our team by calling (877) 281-1370 to learn more about reputation management and how to get ahead of any information listed about your business online.