The majority of people who decide to buy products or hire professionals use online reviews as part of their decision making process.
This means that it’s critically important for business owners and managers to read what people are saying about them online. These reviews may be posted on multiple websites by several different customers or clients. Finding them is now easier than ever with the pest control reputation management and review monitoring service from Top Review Tracking.
In order to respond to these reviews, it’s important to act quickly. Searching through all of the major review websites would take far too long to effectively respond to reviews. The sophisticated review tracking software from Top Review Tracking does this work in a fraction of the time it would take a person. When it comes to protecting the reputation of a pest control business, every second counts.
Why review monitoring matters
Many things have changed in the last few years. More people are doing their shopping online and nearly everyone has some sort of device that connects to the Internet. Whether it’s on a smartphone, tablet or laptop, all sorts of people are doing business over a WiFi connection.
This includes people who rate the services of professionals on review websites. These hugely popular websites are buzzing with activity as people share their likes and dislikes about local businesses. Even one bad review can be seen by hundreds or thousands of people in a matter of minutes.
Finding and responding to these reviews before they go viral is a great way to maintain a good reputation. The pest control reputation management and review monitoring service from Top Review Tracking detects and collects these reviews as soon as they appear online. This gives pest control business owners enough time to reach out to their clients and respond to negative reviews before the damage is done.
Top Review Tracking users can also expect:
- Online support. The Top Review Tracking software is designed for ease of use. However, if any issues arise, our dedicated support staff can quickly resolve them.
- Continuous updates. Speed is key when it comes to managing reputations online. Users can get immediate email notifications whenever new reviews are posted and the user dashboard is updated daily.
- Customized service. The tracking software is designed to meet the individual needs of each user to deliver an optimum review monitoring experience.