Patients are increasingly likely to post reviews of their doctors and physicians after a checkup or medical procedure.
Both good and bad, these reviews are being read by other patients who may be considering switching physicians. These reviews can have a serious impact on patients’ decision about their healthcare. That’s why it’s so important for doctors to use the physician physician reputation management and review monitoring service from Top Review Tracking.
This service is designed specifically for physicians to find out what their patients are saying about their services online. Discovering how patients really feel after a visit to the doctor’s office is an important step in improving the patient experience.
Review monitoring for better care
Physicians want to give their patients the best care possible. One of the best ways to find out if patients are satisfied with their level of care is to read their online reviews. Reviews posted on websites like Google+ and Dr. Oogle can contain very specific information about patient expectations. This is an invaluable supply of advice that physicians can put to work for them.
Patients who receive improved levels of care will be inspired to leave positive reviews and the physician’s reputation will quickly improve. As potential patients read these positive reviews they are more likely to consider making the switch to that physician.
Top Review Tracking makes this process easy by finding these reviews and posting their information to a dashboard for easy viewing. Being able to sort through and analyze these reviews saves huge amounts of time and effort that could be better spent elsewhere. The reviews are accessible 24/7 and can be sorted according to the date of posting and the site on which they were posted.
Top Review Tracking users can expect:
- The latest reviews. New reviews are posted all the time. The Top Review Tracking software detects them as they appear, saves their information to the dashboard and sends an email notification to the user.
- Quick review analysis. Having all relevant reviews in one location makes reputation management fast and simple. Physicians can manage their reputations on their own schedule.
- Multi-site monitoring. For physicians who manage or work at more than one location, Top Review Tracking provides review monitoring for multiple offices.