Real estate companies work hard to make sure that clients find the house or apartment that’s right for them.
Just as their clients want a house that is sturdy and reliable, real estate agents want a reputation that is solid and positive. A realtor’s reputation can suffer or benefit from the effect of reviews being posted online. The best way to discover what these reviews are saying is to use the real estate company reputation management and review monitoring service from Top Review Tracking.
This service has been designed with reputation management in mind. Realtors with a great reputation can attract new clients and improve their business. Good reviews are like a form of free advertising. Bad reviews, however, can have the opposite effect.
Potential customers who read bad reviews may decide to work with a different real estate company, driving business right into the hands of the competition.
Benefits of Review Monitoring
It’s not hard to see the power of online reviews. These days, nearly everyone spends some percentage of their time on the Internet. Whether it’s with a smartphone, tablet or laptop, people are getting a huge amount of information from websites and social media.
While this can be beneficial for a realtor, it can also present problems. One bad review can get shared on social media or posted to multiple review aggregation websites. This can quickly get out of hand.
Top Review Tracking allows realtors to get ahead of these reviews and respond before they go viral. Offering to make things right with an unhappy client can go a long way towards creating a better reputation.
Top Review Tracking offers users:
- Reputation management on the go. When new reviews are posted, Top Review Tracking users get an email notification in their inbox. This allows users to respond to reviews as soon as they’re posted.
- Detailed support. Got questions? The Top Review Tracking dedicated support staff can help with technical issues or user inquiries.
- Complete review reports. The monitoring software searches the major review websites to deliver a comprehensive picture of online reputations.