Sticks and stones may break your bones, but a bad online reputation can sink your business. Top Review Tracking offers a top reputation management tracking service that enables business owners to monitor and respond to customer comments and reviews on a majority of popular online sites. No longer will you wonder if anyone’s talking about your brand, or wonder what it is they’re saying about you. With Top Review software and a user-friendly reputation monitoring dashboard in place, you will enjoy instant access to the conversation.
Studies show that companies that choose to interact with customers on public forums are held in higher regard than businesses who don’t engage at all. If you see an unhappy customer review, answer it. Let the customer and review-readers know that you care. Offer a solution, and watch your reputation improve in a big way. When you see a happy review, thank the customer, and chances are good that they’ll shop with you again and recommend you to their friends and family members.
The 21st century is an exciting place to be, and it’s even better when your company has an easy way to effectively communicate with clients, customers and potential customers. Top Review software makes it super simple to read and respond to reviews on one or more online review sites. People have many choices, and most choose to patronize business that keep lines of communication open and working both ways. Can Top Review make your business better? You bet it can.
To know more about our top reputation management tracking service, call us at (888)843-9840. A Top Marketing Agency representative will be happy to help you keep track and improve your reputation.