Have you been considering a reputation management tracker for your business? If you are finding yourself spending hours per month, week, or even per day? If so, reputation tracking is probably the best solution to giving yourself back some time. Through Top Review Tracking, the software will gather up all your online reviews and share them in one place. There are several benefits to this service.
- You will no longer miss any reviews. Positive or negative, it’s important to understand what’s going on with your business. Knowing what your customers say about your business provides valuable data to improve and grow in areas that you might not have even thought of.
- It will help to save time. Having us gather online reviews for your business will help you save time and allow you to use that time in other areas.
- You will get real-time notifications when a review needs your attention. When reviews come in, we will notify you via e-mail and mobile device, so you know, in real-time, precisely what your customers are saying about you. This way, you can choose to respond right away and help boost your customer service.
- We also offer e-mail prompts for reviews. We send out e-mails to customers to probe for reviews. This is a great way to get more positive reviews. Often if the customer has an excellent experience, they won’t say anything without a reminder. Unfortunately, more people are apt to write negative reviews. This prompt will help even out your statistics and boost your online reputation.