As you watch TV or cruise the internet, you have probably seen sites like Yelp and TripAdvisor. These consumer review sites are accessible for everyone to provide comments about their positive and negative experiences with a business. Additionally, when you buy something from a company like Amazon, the business typically asks you to rate the product or service after a week or so. Your review is posted so that others who may express an interest in the same product can see your comments. This is why review trackers are important.
Posting a company review on their website is common but there are a myriad of others that include Google Places, Angie’s List, the Better Business Bureau (BBB) and Foursquare, among others. Social media is also a popular venue for reviews by consumers, as are blog postings.
Since any type of comment can easily be written about your company, it is a smart move to note everything that is said, both favorable and unfavorable. This is a premium way to ensure that your good name remains secure and so that you can take care of unhappy customers’ concerns. Checking every comment on each online forum can take hours every day. Do you have that amount of time? Not likely.
Top Review Tracking can be an asset in this area. In a single online dashboard you can see every post about you and your business. Your reaction to the feedback is in your hands. Sign up for a no obligation FREE trial of review trackers.